IssueTrackerProduct

Reports

How to use these

The idea with Reports is that you write your own custom reports specific to your needs, your people and your issues. The reason for having downloadable Reports here on this website is to give you inspiration for how to write your own Reports. The following is a way to create your own Report and the other is instructions for how to use one of the above.

How to create your own Report
You have to have a Manager role in your Zope instance. Suppose you have an IssueTrackerProduct instance on http://localhost:8080/helpdesk, then go to http://localhost:8080/helpdesk/manage. Scroll through the list of objects and you should find a icon that looks like this: and it says Reports. (If you don't have such an object inside your issuetracker instance then click the Management tab and press the "Update Everyhing" button.)

When you're inside the Reports folder, select Issue Tracker Report Script from the "Add object... drop-down".
From there it couldn't be easier. Simply enter a suitable name that you want to use for the report (the object Id is generated from this name). Then press the "Add and Edit" button to start working on the report script.

How to create a Report based on a ready made one
Either you can download one of the .py files above and save on your harddrive, or even easier, is if you right-click and copy the URL to the .py file. Read the introduction above about how to get to creating a new Issue Tracker Report Script and stop on the "Add Issue Report Script" page. On that page you can use the "File" input to select the .py file you just downloaded onto your harddrive. Alternatively, if you copied the URL of the Report, click the little "Advanced" link (as seen in the screenshot) which will change the form so that you can enter a "URL:". Paste in the URL you copied and press the "Add and Edit" button.